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Windows XP Performance and Maintenance - Tips

 

Windows XP Technical Overview - This paper provides a technical overview of what's new in the Microsoft® Windows® XP operating system.

 

Top 10 Reasons to Install Service Pack 2 - From Pop-up Blocker to Windows Firewall, learn about the hot list of reasons to install Windows XP SP2.

 

Qfecheck.exe Verifies the Installation of Windows 2000 and Windows XP Hotfixes - Microsoft has released a command-line tool named Qfecheck.exe that gives network administrators increased ability to track and verify installed Windows 2000 and Windows XP hotfixes. This tool provides the following benefits: This tool helps...

 

Cannot install driver updates from the Windows Update Web site - Explains that if you cannot install driver updates from the Windows Update Web site, there may be either an update or a hotfix that resolves this problem.

 

You may receive an error message when you search for available updates on the Windows Update Web site - Discusses why you recieve an error message when you search for available updates on the Windows Update Web site.

 

Preparation Before You Contact Microsoft After Receiving a STOP Message on a Blue Screen -This article describes several procedures that will assist you in identifying the cause of a STOP message before you contact Microsoft Product Support. When a STOP error (a fatal system error) occurs in Windows, Windows enters debug mode for...

 

Files on network shares open slowly, opens as read-only, or you receive an error message - Provides a resolution for various error messages and delays that may occur when you are using Windows XP and you move or you open files over a network.

 

Creating a boot disk for an NTFS or FAT partition - Describes how to make a Windows startup disk to recover from corrupted files, viruses, and other issues.

 

How to troubleshoot TCP/IP connectivity with Windows XP - Describes how to determine the cause of TCP/IP networking problems by using the basic and advanced diagnostic tools that are included in Windows XP.

 

How to prepare to upgrade Windows 98 or Windows Millennium Edition to Windows XP - Describes how to prepare your computer for an upgrade to Windows XP from Windows 98 or from Windows Millennium Edition.

 

Error messages appear during upgrade from Windows Me or Windows 98 to Windows XP - Describes several error messages that you may receive when you are upgrading to Windows XP.

 

How to restore the disabled startup programs after an upgrade from Windows 98 or Windows Millennium Edition to Windows XP - After you upgrade your computer from Microsoft Windows 98 or Microsoft Windows Millennium to Windows XP, the programs that previously loaded during the startup process may not be listed in the notification area (the system tray), and they no...

 

How to log on to Windows XP if you forget your password or your password expires - Describes how to log on to Windows XP if you forget your password or your password expires, and you cannot create a new one. You can either use a password reset disk or log on as an administrator to reset the password.

 

How to use System files to create a boot disk to guard against being unable to start Windows XP -Describes how to create a startup disk to start your operating system if the startup record becomes corrupted. The startup disk contains only the files that you must have to start the operating system.

 

How to back up, edit, and restore the registry in Windows XP and Windows Server 2003 - Explains how to export or backup the registry in case something goes wrong when you edit the registry and you must restore the registry.

 

How to enable an administrator to log on automatically in Recovery Console - 307654 How To Install and Use the Recovery Console for Windows XP307654 How To Install and Use the Recovery Console for Windows XP 308402'The password is not valid' error message appears when you log on to Recovery Console in Windows XP308402 'The..

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Computer viruses: description, prevention, and recovery- Discusses the different types of viruses and how to deal with them.

 

How to Set Up a Small Network with Windows XP Home Edition (PART 1) - This article includes Part 1 of the "Set Up a Small Network with Windows XP Home Edition" guide. Part 1 introduces this topic. Note To view the other topics of the "Set Up a Small Network with Windows XP Home Edition" guide, see the Microsoft...

 

How to Set Up a Small Network with Windows XP Home Edition (PART 5) - This article includes Part 5 of the "Set up a Small Network with Windows XP Home Edition" guide. Part 5 discusses how to configure the TCP/IP protocol. Note To view the other topics of the "Set Up a Small Network with Windows XP Home Edition"...

 

How to Set Up a Small Network with Windows XP Home Edition (PART 7) - This article includes Part 7 of the "Set Up a Small Network with Windows XP Home Edition" guide. Part 7 discusses how to share folders. Note To view the other topics of the "Set Up a Small Network with Windows XP Home Edition" guide, see the...

 

Share-level mapped network drives are not connected after you restart your computer - When you restart your computer that is running Microsoft Windows XP Professional, some of the earlier mapped network drives may be disconnected. A red "X" appears for the network drives that are disconnected. This behavior may occur if all the...

 

How to manually remove Windows XP and then restore Windows 95, Windows 98, or Windows Millennium Edition
Describes how to remove Microsoft Windows XP and then reinstall either Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition.

 

A description of the Safe Mode Boot options in Windows XP -Describes how to use the Safe Boot option to start Windows with a minimal set of drivers. With this minimal set of drivers, you can modify the registry or load or remove drivers.

 

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs - This article describes how you can troubleshoot issues reading CD-ROM or DVD-ROM optical discs. This article also discusses how to troubleshoot common issues with CD-R and CD-RW devices. The steps in this article apply to compact disc (CD-ROM)...

 

How to start the Setup program from MS-DOS in Windows XP - Explains how to use the command prompt to start the Windows XP Setup program.

 

Explanation of error codes generated by Device Manager- Lists, describes, and provides possible resolutions for error codes that may be reported by Device Manager.

 

Description of the Windows XP Recovery Console -Describes the Windows Recovery Console. The Recovery Console a Windows XP feature that helps you restore your operating system when you cannot start your computer.

 

How to install and use the Recovery Console in Windows XP -Describes how to recover your system software (when your computer does not start correctly) with the Recovery Console. 

 

How To Configure System Failure and Recovery Options in Windows - Describes how to configure and troubleshoot system failure and recovery options in Windows.

 

How to add more power to Recovery Console by using Group Policy in Windows XP Professional - This step-by-step article describes how to use Group Policy to add more power to the Recovery Console. Windows XP provides a Group Policy that lets you add power to the commands that are available in the Recovery Console. Under normal conditions,...

 

A discussion about the Bootcfg command and its uses- Describes the bootcfg Microsoft Windows XP Recovery Console command and how to use it.

 

Support WebCast: Microsoft Windows XP: Exploring Boot Options and Recovery Console

 

The Recovery Console Cannot Be Installed on 64-Bit Windows Platforms - When you attempt to install either the Windows XP or Windows .NET Recovery Console by using the winnt32.exe /cmdcons command, you can receive the following error message: The Recovery Console option is not supported on this platform. This behavior...

 

How to remove Windows Recovery Console - The KB article will help you remove the Windows Recovery Console from the hard disk and the startup options

 

How to perform an in-place upgrade (reinstallation) of Windows XP -Describes how to do an in-place upgrade (reinstallation) of Windows XP when its installation must be repaired.

 

How To Create a Multiple-Boot System in Windows XP -This article explains how to set up Windows XP as a multiple-boot system with the following operating systems: Microsoft Windows 2000, Microsoft Windows NT 4.0, and Microsoft Windows NT 3.51Microsoft Windows 95 Operating System Release 2 (OSR2),...

 

Windows XP does not start on a computer that is configured for dual booting- Explains why you may receive an error message when you try to start Windows XP in a dual-boot configuration. Provides a resolution.

 

How to Automate Advanced Restart Options for Dual-Boot Configurations - This article describes how to automate advanced restart options for dual-boot configurations. If your computer is configured to dual-boot to either Windows XP or Windows 2000, the process to boot to the other operating system can be slow. For...

 

How to Multiple Boot Windows XP, Windows 2000, Windows NT, Windows 95, Windows 98, Windows Me, and MS-DOS - This article describes how to configure an Intel-based computer to multiple boot the following Microsoft operating system: MS-DOSMicrosoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me)Microsoft Windows NTMicrosoft...

 

How To Install and Configure Handwriting Recognition in Windows XP - This article explains, step-by-step, how to install and configure handwriting recognition in Windows XP. You can use handwriting recognition to enter text by writing instead of by typing. To use this feature, the Microsoft handwriting-recognition...

 

How to perform advanced clean-boot troubleshooting in Windows XP - Describes how to use a clean boot to isolate a performance problem with Windows XP that is caused by a core operating system issue or an incompatible or corrupted program.

 

How to restore the operating system to a previous state in Windows XP - Describes how to use System Restore to restore your computer to a previous configuration and how to undo the restoration if it reverts your system to a configuration that you do not want.

 

How To Create a Boot Disk for an NTFS or FAT Partition in Windows XP - This step-by-step article describes how to create a boot disk for Windows XP to access a drive with a faulty boot sequence on an Intel-processor-based computer. NOTE : The procedure for RISC-based computers is different and not documented in this...

 

How To Manage Groups in the Address Book in Windows XP -The Address Book in Windows XP provides a convenient place to store contact information for easy retrieval from programs such as Microsoft Outlook, Microsoft Outlook Express, Microsoft Internet Explorer, Microsoft NetMeeting, and Microsoft Phone...

 

HOW TO: Edit the Boot.ini File in Windows XP -This article describes how to view and manually configure the Boot.ini file in Windows XP from within the Startup and Recovery dialog. In Windows XP, you can quickly and easily locate the Boot.ini to verify and/or edit the file. It is suggested to...

 

How To Use the Roll Back Driver Feature in Windows XP - This article describes the Roll Back Driver feature that is a new feature in Microsoft Windows XP. Using the Roll Back Driver Feature The Roll Back Driver feature enables you to replace a device driver by using a previously installed version. You...

 

How to start the System Restore tool at a command prompt in Windows XP -Describes how to use the Command Prompt to start the System Restore Tool in Safe mode when you cannot start your Windows XP-based computer normally or in Safe mode.

 

How to configure Internet Connection Sharing in Windows XP -Describes how to set up the Internet Connection Sharing feature in Microsoft Windows XP on the host and client computer. Describes how you can use this feature to share a single Internet connection.

 

How To Restore the System/Boot Drive Letter in Windows - Warning Do not use the procedure that is described in this article to change a drive on a computer where the drive letter has not changed. If you do so, you may not be able to start your operating system. Follow the procedure that is described in...

 

How to use the Sysprep tool to automate successful deployment of Windows XP - Describes how system administrators can use Sysprep to automatically deploy Windows XP on multiple computers. Describes how to set up an initial computer and clone the setup to other computers

 

HOW TO: Disable the Mini-Setup Wizard on a Windows XP-Based Computer on Which You Used Sysprep - This step-by-step article describes how to reverse the changes that are made when you run either the Sysprep utility (Sysprep.exe) or the Riprep utility (Riprep.exe) on a host computer to prepare it for cloning. You may want to reverse the changes...

 

How to Customize a WinPE Startup Process for Windows XP Deployments with the Diskpart Utility - This article describes how you can customize the Windows Preinstall Environment (WinPE) to perform customer-automated tasks at the startup of WinPE. In WinPE, you can use the Diskpart.exe utility to manually process the cleaning of an entire hard...

 

How to change the logon window and the shutdown preferences in Windows XP -Describes how to change the logon and shutdown preferences in Windows XP.

 

How to prevent the Network Setup Wizard from creating a bridge in Windows XP -Describes how to stop the Network Setup Wizard from automatically bridging network connections.

 

How to use the Program Compatibility Wizard in Windows XP -Describes how to use the Program Compatibility Wizard to see if a program will work in different versions of Windows.

 

How To Create and Configure User Accounts in Windows XP -This article describes how to create and configure user accounts using the new User Accounts tool. Note : This tool is not available on a computer that is a member of a Domain. You can create separate accounts for each person that will be using...

 

How to create a PPPoE connection in Windows XP -Explains how to install the PPPoE client and create a PPPoE connection.

 

HOW TO: Use Windows Program Compatibility Mode in Windows XP -This article describes how to use Windows Application Compatibility mode. This mode provides an environment for running programs that closely reflects the behavior of earlier Windows operating systems. Using The Windows Application Compatibility...

 

How to automatically log on to a user account in Windows XP -Explains how to log on to a user account automatically during the Windows XP startup process.

 

How to install and configure speech recognition in Windows XP -Describes how to install and set up the speech recognition feature in Windows XP.

 

How to use the Files and Settings Transfer Wizard with a wizard disk in Windows XP -Describes how to use the Files and Settings Transfer Wizard by a Wizard Disk to transfer settings from one computer to another or to create a backup copy of your Windows XP settings.

 

HOW TO: Manage Devices in Windows XP -This article describes how to use Device Manager to manage devices in Microsoft Windows XP. Managing Devices with Device Manager Device Manager provides a graphical view of the hardware that is installed on the computer, as well as the device...

 

How to configure a VPN connection to your corporate network in Windows XP Professional -Describes how to create a new connection or modify an existing dial-up connection to securely access resources on your corporate network over a virtual private network (VPN) with Windows XP Professional.

 

How to create and use a password reset disk for a computer that is not a domain member in Windows XP -Explains how to create and how to use a password reset disk for a non-domain member computer in Windows XP.

 

Your Internet Explorer home page is reset to "about:blank" and Windows AntiSpyware (Beta) unexpectedly quits in Windows 2000, Windows XP, or Windows Server 2003 -Describes a problem where your home page is reset and Windows AntiSpyware (Beta) unexpectedly quits. When this problem occurs, your computer may be affected by the TrojanSpy:Win32/Banker Trojan horse program.

 

You receive a Stop 0x00000050 error on a blue screen -Describes how to determine whether your computer is infected with a kernel driver known spyware Rootkit/Spyware: msupd5.exe Reloadmedude.exe and how to remove it.

 

Computer stops responding with a black screen when you start Windows XP -Describes what to do if you cannot start Windows XP because the computer stops responding (hangs), and the screen goes black instead of displaying the Windows XP logo after the power-on self test (POST) is complete.

 

How to troubleshoot problems that you may experience when you try to print to a local printer by using Office programs in Windows XP -Provides troubleshooting tips for printing problems with Office programs in Windows XP.

 

You receive an "Out of memory" error message when you try to save a file -Describes several issues where you receive "Out of memory" error messages when you try to save a file.

 

"The Windows Installer Service Could Not Be Accessed" error message when you install a program in Windows XP
When you try to install a program, such as Microsoft Plus! for Windows XP or Microsoft Office 2003, in Microsoft Windows XP, you may receive the following error message: The Windows Installer Service could not be accessed. This can occur if you...

 

Troubleshooting cable modems -Describes how to troubleshoot and resolve cable modem issues in Microsoft Windows XP.

 

Troubleshooting America Online in Windows XP -Explains why you may receive an error message when you try to connect to America Online after upgrading to Windows XP.

 

"Cannot Open Volume for Direct Access" Error Message When Chkdsk Runs at Startup -When you schedule the Chkdsk utility to run at startup, you may receive an error message that is similar to the following when you restart the computer: Cannot open volume for direct access. The type of the file system is NTFS. IFSUTIL: Can't open...

 

Troubleshooting Server Message Block inbound connection limit in Windows peer-to-peer workgroup -In a peer-to-peer workgroup, when you try to connect to the network resources of a computer that is running any of the products listed at the beginning of this article, you may receive one of the following error messages: Operating system error...

 

Your view settings or customizations for a folder are lost or incorrect -Your view settings or customizations for a folder may be lost or incorrect. For example, you may experience any one or more of the following symptoms: Microsoft Windows does not remember your view settings for a folder when you reopen it.Note The...

 

You receive an error message when you try to start a program that has an .exe file name extension -Explains how to remove the Swen worm from your computer.

 

Support WebCast: Monitoring and Tuning System Performance in Microsoft Windows XP

 

Computer takes a long time to shut down after the system writes to the SD media card -When you select either the Restart or the Shut Down option in the Shut Down Windows dialog box, the computer may take a long time to shut down (up to two minutes on a Microsoft Windows XP-based system, and up to five minutes on a Microsoft Windows...

 

Support WebCast: How to Set Up and Improve the Security of Home Wireless Networks

 

Connectivity Delay with Multiple Redirectors Installed -You may experience a delay when you attempt to connect to network resources from a system with multiple redirectors installed. This delay only happens the first time that you attempt the connection. When a non-WNET API initial UNC connection

 

FIX: The shutdown procedure takes a long time to complete -The shutdown procedure on certain hardware configurations can take up to 15 minutes to complete. For example, the Toshiba Satellite 5200 laptop computer that is equipped with a universal serial bus (USB) 1.1 mouse can demonstrate this problem....

 

The System Restore service does not work correctly in Windows XP -Provides a resolution for an issue that may occur when there is a problem with the System Volume Information folder.

 

"Could not start the Remote Procedure Call (RPC) Service. Error 1058" error message when you manually start the Remote Procedure Call service -Describes an issue where you cannot manually start the Remote Procedure Call service because the service is disabled for the hardware profile that you are currently using. A resolution is also described.

 

FIX: Fast swap of USB devices may cause USB host controller to stop functioning in Windows XP -If you quickly swap a USB device that is attached to a UHCI USB host controller, the host controller may stop functioning. Note "Quickly swap" means that you unplug one USB device and plug in another USB device within five seconds. This behavior...

 

Windows XP logon screen does not appear and the computer continuously restarts - Resolves a problem with a missing or damaged Kernel32.dll file that causes the computer to repeatedly restart and the Windows XP logon screen not to appear when you start the computer.

 

"STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME" Error Message When You Restart Your Computer or Upgrade to Windows XP - When you first restart your computer during the upgrade to Windows XP or when you start Windows XP, you may receive the following error message, where aaaaaaaa , bbbbbbbb , cccccccc , and dddddddd are hexadecimal numbers that may vary: STOP...

 

How to recover from a corrupted registry that prevents Windows XP from starting -This article describes how to recover a Windows XP system that does not start because of corruption in the registry. This procedure does not guarantee full recovery of the system to a previous state; however, you should be able to recover data...

 

OLEXP: Mail Folders, Address Book, and E-mail Messages Are Missing After You Upgrade to Microsoft Windows XP

 

You receive an "NTLDR is missing" error message when you start your computer -After you copy many files to the root folder of a boot volume that uses the NTFS file system, you may receive the following error message the next time that you restart the computer: NTLDR is missing Press CTRL+ALT+DEL to restart. If you remove...

 

Program Opens a File As Read-Only or Returns a Sharing Violation or "Access Denied" Message When Opening from or Saving to a Network Folder -If you open a network folder in Windows Explorer and then try to open a file from or save a file to that folder, the associated program may report a sharing violation, return an "access denied" message, or open the document as read-only....

 

Bugcheck code 0000008E" error message on a blue screen when you try to print a document or a PDF file in Windows XP -Describes an issue where you receive a bugcheck "0000008E" error on a blue screen when you try to print a document or an Acrobat PDF file in Windows XP.

 

Slow Disk Performance When Write Caching Is Enabled -The performance of certain hard-disk write operations may be slower than expected if the hard disk implements write caching and your computer uses any of the following operating systems: Windows 2000 Service Pack 3 (SP3)Windows 2000 Service Pack 2...

 

The Processor Performance State Is Not Restored to the Maximum State If the CPU Runs at 100 Percent -This problem occurs if the computer is 100 percent busy when the power policy changes. A hotfix is available from Microsoft Product Support Services for both Windows XP-based and Windows XP SP1-based computers.

 

Hibernation problem on computers with 1 GB of RAM -Your Windows XP-based computer may not hibernate. This problem may occur if the following conditions are true: Your computer has one gigabyte (GB) or more of RAM.Your computer is running multiple processes that create a high-stress condition.

 

HOW TO: Use ClearType to Enhance Screen Fonts in Windows XP -This step-by-step article describes how to enable ClearType to sharpen fonts on your Windows XP display. ClearType enhances your display by smoothing the edges of screen fonts. ClearType works especially well on Liquid Crystal Display (LCD)...

 

How to read the small memory dump files that Windows creates for debugging - Describes how to examine the small memory dump files that are generated if your computer stops responding (hangs).

 

How to automatically log on to a user account in Windows XP - Explains how to log on to a user account automatically during the Windows XP startup process.

 

How To Analyze and Defragment a Disk in Windows XP - This step-by-step guide describes how to perform maintenance on disk volumes on Windows XP-based computers. Analyzing and defragmenting disks can help to preserve the performance and general operation of the system. Analyze a Disk Volume Because...

 

How to connect and disconnect a network drive in Windows XP

 

Remote desktop connection "The local policy of this system does not permit you to logon interactively" - Resolves an issue with Windows that returns an error message if you try to use the Remote Desktop Connection tool when you are not an administrator.

 

Cannot join Windows XP-Professional-based computer to a Windows NT 4.0-based domain - Explains why you may receive an error message when you try to join a Windows XP Professional-based computer to a Windows NT 4.0-based domain, and provides a workaround.

 

Problems When Windows XP Tries to Load the Agp440.sys Service - When you install Windows XP, you may experience one or more of the following symptoms: When you restart your computer, you may be prompted to use the Last Known Good configuration. When you do so, your computer may stop responding (hang) during...

 

"Drive's Contents Have Changed: Restarting" Message When You Use Disk Defragmenter - When you use the Disk Defragmenter tool to defragment your hard disk, you may receive the following message: Drive's Contents Have Changed: Restarting... This issue can occur if a program (such as an antivirus program or a screen saver) is running...

 

"STOP 0x0000007E" error message after you upgrade to Windows XP - Provides a resolution for a problem with Windows XP that generates a STOP: 0x0000007E error message after you upgrade your computer to Windows XP.

 

The computer is stuck in a restart loop after you upgrade from Windows 98 or Windows Me to Windows XP - After you complete the process of upgrading from Microsoft Windows 98 or Microsoft Windows Millennium Edition (Me) to Microsoft Windows XP, and then you restart your computer, your computer may reach the Windows XP startup screen, shut down, and...

 

Computer stops or continually restarts with ATI RADEON video adapter - Resolves several issues that may occur when you start your Windows XP-based computer after you install an ATI RADEON 64 MB DDR video adapter.

 

You receive a "serious error" or a "STOP: 0x0000007E" error message in Windows XP - Explains why you may receive a Stop error message if you are using a Creative Labs SoundBlaster 16 Joystick with a game port, and provides a workaround.

 

"Error 1719. The Windows Installer service could not be accessed" error message when you try to add or remove a program -  describes what to do if you cannot gain access to the Windows Installer service when you try to add or remove a program. This error occurs when you install or remove a program that uses Windows Installer, and the Installer files are damaged or...

 

"Avsmcpa.dll: The Specific Module Could Not Be Found" Error Message When You Open Control Panel -When you open Control Panel, you may receive the following error message: The specific resource languageID cannot be found in the image file: C:\WINDOWS/System32\Res0901\Avsmcpa.dll: The specific module could not be found....

 

Windows XP logon screen does not appear and the computer continuously restarts- Resolves a problem with a missing or damaged Kernel32.dll file that causes the computer to repeatedly restart and the Windows XP logon screen not to appear when you start the computer.

 

Computer Restarts Unexpectedly When You Browse the Internet -While you browse the Internet, your computer may restart unexpectedly. This behavior can occur if both of the following conditions are true: A broadband cable modem or an asymmetric digital subscriber line (ADSL) modem is installed on your system,...

 

Universal Serial Bus Devices Do Not Work in Safe Mode- After you attempt to start your computer in Safe mode by pressing the F8 key at the Microsoft Windows XP boot menu screen, and then selecting one of the Safe mode options, your computer keyboard or mouse may not respond when you try to use them....

 

USB 3.5-inch Floppy Disk Drive Listed As 5.25-Inch in Safe Mode-If you have a Universal Serial Bus (USB) 3.5-inch floppy disk drive attached to your computer and you start your computer into Safe mode, the USB floppy disk drive may be identified as a 5.25-inch drive. This behavior occurs because, in Safe mode,...

 

"Invalid Boot.ini" or "Windows could not start" error messages when you start your computer- Describes how to resolve issues that are caused by a missing or damaged .ini file.

 

Troubleshooting invalid CD key error message during Windows XP setup- Provides a resolution for an issue that occurs when you type your product key during Windows XP Setup, and you receive an "Invalid CD key" error message.

 

Error message when you start Windows: "Your system is low on virtual memory"- Describes a problem with Windows XP that receives an error message after you upgrade from an earlier version of Windows. Provides a workaround.

 

Windows XP restarts unexpectedly or restarts when you shut down the computer-  Provides a resolution for an issue that occurs when Windows XP restarts instead of shutting down, or unexpectedly restarts.

 

You receive an "Explorer.exe has generated errors and will be closed by Windows" error message -Provides a workaround for an issue with Explorer.exe that returns an error message after you upgrade to Windows XP from an earlier Windows operating system.

 

Windows XP Does Not Recognize All Available Disk Space - Windows XP may not recognize all of your available disk space. For example, you may have a hard disk with a capacity of more than 30 gigabytes (GB), but according to the Disk Management utility or Windows Explorer, you have only 2 GB of disk space...

 

GoBack Causes a Stop Error C000021a - After you install Roxio GoBack (included with Norton System Works), and attempt to start your computer, you may receive an error message similar to the following: C000021a (fatal system error). The session manager initialization system process...

 

Customized text does not appear in the logon dialog box on a Windows XP-based computer - Explains how you can customize the text to display in the logon dialog box on a Windows XP-based computer.

 

A User Logon Request Is Rejected Without Any Messages - If the security log is full and a restricted user with no password attempts to log on from the Windows XP Welcome screen, the logon request is rejected without any error messages. Windows XP service packA supported fix is now available from...

 

How to create and use a password reset disk for a computer that is not a domain member in Windows XP - Explains how to create and how to use a password reset disk for a non-domain member computer in Windows XP.

 

The purpose of the Boot.ini file in Windows XP - Describes the contents of the Boot.ini file and how to change those contents.

 

HOW TO: Edit the Boot.ini File in Windows XP -This article describes how to view and manually configure the Boot.ini file in Windows XP from within the Startup and Recovery dialog. In Windows XP, you can quickly and easily locate the Boot.ini to verify and/or edit the file. It is suggested to...

 

Error messages occur when you run Easy CD Creator in Windows XP - Explains why you may receive error messages when you try to use Easy CD Creator or Direct CD in Windows XP.

 

Easy CD Creator 5.0 Does Not Function In Windows XP - When you try to use Roxio Easy CD Creator 5.0, any of the following symptoms may occur: Your computer may automatically restart, stop responding (hang), or may stop functioning correctly. After you log on, you receive the following error message:..

 

How to Determine the Source of a File in Windows XP - This article lists general guidelines about how to determine the source of a file. When you receive an error message, the error message may mention a file. However, you may not know with which program the file is associated. The methods in this...

 

How To Use DNSLint to Troubleshoot Active Directory Replication Issues - This article describes how to use the DNSLint utility to troubleshoot Active Directory replication issues. The Active Directory is a distributed database. It is used to store information about objects on a network and to permit users to access...

 

Server Service Configuration and Tuning - This article explains how to configure and tune the Server service. Although the Server service is self-tuning, you can also configure the Server service manually from Control Panel. Normally, the server configuration parameters are...

 

Error message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER - Discusses a problem with Windows XP that returns a "STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER" error message because the display driver cannot program the video hardware correctly.

 

How to determine and recover from Winsock2 corruption - Discusses how to determine if the Winsock2 registry key is corrupted when you receive the following error message: "An operation was attempted on something that is not a socket."

 

"STOP: C0000221 unknown hard error" or "STOP: C0000221 STATUS_IMAGE_CHECKSUM_MISMATCH" error message occurs - Explains that you may receive a Stop error message because of a corrupted file, an incorrect driver that is installed on your computer, or an Iomega Zip drive that is connected to the same IDE cable as your hard disk.

 

"Error 721," "Error 678," "Error 691," or "Error 777" error message when you try to establish a dial-up connection after you upgrade to Windows XP - Explains that after you upgrade to Windows XP from Windows 98, from Windows 98 Second Edition, or from Windows Millennium Edition (Me), you may receive error message 721, 678, 691, or 777. Windows XP may not be compatible with your modem driver.

 

You receive an "Out of memory" error message when you try to save a file - Describes several issues where you receive "Out of memory" error messages when you try to save a file.

 

"STOP 0x0000007B" error message when you restart your Windows XP-based computer - Explains why you may receive a “STOP 0x0000007B” error message after your replace the motherboard on your computer, and provides a resolution.

 

Terminal Server Error Messages: 2400 to 2499 - This article describes Terminal Server error messages 2400 to 2499. Error 2400 The LAN adapter number is invalid. Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that...

 

Error messages when trying to install IIS components on Windows XP - This article describes the steps to resolve error condition when attempting to install IIS components on Windows XP.

 

Error Message: Setup Cannot Continue. Please Contact Microsoft Technical Support. (Error: 3E6h) -When you attempt to upgrade to Windows XP, you may receive the following error message: Fatal Error Setup Cannot Continue. Please Contact Microsoft Technical Support. (Error: 3E6h) -or- WINNT32 this program has performed an illegal operation....

 

Data loss occurs after you reinstall, repair, or upgrade Windows XP- You may lose data that is stored in the All Users folder and you may lose default program templates and settings that are stored in the Default User folder after you reinstall, repair, or upgrade Windows XP. Also, Start menu shortcuts, items in...

 

INFO: Availability of Current Build of Microsoft VM - The current version (or build number) of the Microsoft virtual machine (Microsoft VM) is 3810. You can update previous versions of the Microsoft VM to Build 3810 if you install the 816093 critical update. about how to obtain and install the 816093...

 

You receive an "Invalid page fault" error message when you try to view the contents of a folder or its subfolders by using Thumbnail view in Windows Explorer- Provides a resolution for an issue that occurs when you receive an error message while you are trying to view the contents of a folder or its subfolders by using the thumbnail view in Windows Explorer.

 

"The network BIOS command limit has been reached" error message in Windows Server 2003, in Windows XP, and in Windows 2000 Server - Resolves the issue where you receive "The network BIOS command limit has been reached" error message in Windows Server 2003, in Windows XP, and in Windows 2000 Server.

 

You receive a "The server service is not started" error message when you try to add a user to a group in Windows XP
Describes an error message that you may receive when you try to add a user to a group in Windows XP. The user will also not be added to the group.

 

"NVidia AGP Filter is not compatible with Windows XP" error message when you try to upgrade to Windows XP Professional  Explains that the Setup program quits unexpectedly and that you receive an "NVidia AGP Filter is not compatible with Windows XP" error message when you try to upgrade to Windows XP Professional.

 

You receive a "Stop 0x000000D1" Stop error message when you back up data to a tape device on a computer that is running Windows Server 2003, Windows XP, or Windows 2000 - Discusses an issue where you receive a Stop error message when you back up data to a tape device on a computer that has a MegaRAID controller.

 

You receive a "Cannot display the page" error message when you click the links that are displayed in your Favorites list in Windows XP Help and Support Center - Describes a problem where you may receive an error message and the links may not be displayed correctly when you open your Favorites list in Windows XP Help and Support Center.

 

HOW TO: Replace a Driver By Using Recovery Console in Windows Server 2003- This step-by-step article describes how to use Recovery Console to replace a driver on a Windows Server 2003-based computer that you cannot start. back to the top Requirements To replace a driver, you must have a functional copy of the driver...

 

How to troubleshoot a Stop 0xC0000218 error - Describes a problem with Windows XP that receives a Stop 0xC0000218 error message. Provides a workaround.

 

How to troubleshoot a "STOP 0xC000021A" error - When you use a server or a workstation running one of the operating systems that is listed in the "Applies to" section, you may receive the following error message: STOP: c000021a {Fatal System Error} The Windows Logon Process system process...

 

How to expand Windows XP files from the installation disk - Discusses how to expand Windows XP Professional or Windows XP Home Edition files from the installation disk. You may have to expand files from the installation disk if Windows XP files are missing, are corrupted, or are conflicting versions.

 

Boot.ini file has been changed after installing third party software - After installing third party product, like "BootXP", the boot.ini file may add another startup option.

 

How to Troubleshoot Hardware and Software Driver Problems in Windows XP - After you install a new hardware device or new software, your computer may start to restart spontaneously, or you may receive error messages on a blue screen. This behavior is typically caused by a device driver that is not correct for the version...

 

Information on System Restore and Password Restoration - This article describes how the restoration of passwords is managed by System Restore on a Windows XP-based computer, and describes which types of passwords are restored and which are not restored. Passwords That Are Not Restored: Windows XP...

 

"The password is not valid" error message appears when you log on to Recovery Console in Windows XP - When you attempt to log on to Recovery Console in Windows XP by typing the correct password for the local Administrator account, Recovery Console may display the following error message: The password is not valid. Please retype the password. Type...

 

Error Message: Windows Could Not Start Because of a Computer Disk Hardware Configuration Problem - When you attempt to start Windows XP, you may receive one of the following error messages: Windows could not start because of a computer disk hardware configuration problem. Could not read from the selected boot disk. Check boot path and disk...

 

Q: I hate the new look of XP. Can I have the old style Windows interface?
A: Yes. It's called Windows Classic. The settings can be accessed by right clicking on the Desktop and clicking Properties, then using the same procedure by right-clicking on the Taskbar and selecting Properties.

 

Q: Where did all my desktop icons go? I can't see "any" of them?
A: Right click on the Desktop > Arrange Icons By > Show Desktop Icons

 

Q: What's the easiest way to substitute a different program as the default for a specific file type.


A: Right click on a file of the type you want to associate with the new program. Select [Open With] and select the new default program either from the list or by browsing. Check the box to always use the program to open this type of file.

 

Q: I have a CD-R or CD-RW installed but Windows XP thinks it's a regular CD ROM device. What now?
A: This is a known issue. Look here.

 

Q: Each time Windows XP starts you are presented with a dialogue box that says "Windows Has Recovered From A Serious Error".
A: This problem occurs because after a Minidump (or memory dump) file is written, the paging file continues to have a flag set that indicates that a memory dump file needs to be written. See the KB Article Q317277

 

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